Privacy Policy
How we handle the information you share when checking availability or booking an Airporter transfer.
This website is operated by Digital Performance, ABN 58 749 338 025, trading through the Airporter booking brand. This Privacy Policy explains how Digital Performance collects, uses and protects personal information you provide when interacting with the Airporter.au website, enquiry forms and booking process.
Information we collect
Digital Performance may collect:
- name
- phone number
- pickup and drop-off details
- travel date and time
- flight details
- passenger and luggage details
- child restraint requirements
- trip availability and booking details
- payment status
- website and form submission data
How we use it
To provide quotes, confirm bookings, communicate about your transfer, process deposits and payments, and meet legal and regulatory obligations.
Payments
Payments may be processed using PayPal. Digital Performance does not store full card details where payments are processed by PayPal. PayPal handles the secure payment flow and provides Digital Performance with the information needed to confirm payment.
Storage and third parties
Customer enquiries and form submissions are managed using HubSpot. Digital Performance uses trusted third-party providers for enquiry forms (HubSpot), CRM and payment processing (PayPal). These providers handle data in line with their own privacy and security obligations.
Your rights
You may request access to, correction of, or deletion of your personal information by submitting a request through the enquiry form on the Airporter.au website. Direct contact channels will be added as the service grows.
This policy may be updated as Airporter's enquiry, booking and payment processes are completed.
Need a Sydney Airport transfer from the North Shore, Hornsby or Northern Beaches?
Check availability for your airport transfer. If your trip is available, secure it with a PayPal payment link.